Dysmorphophobia: a silent challenge in your salon

Hello Illuminated Hairdresser!

 

Today I want to touch on a delicate topic, but extremely important for you who work in the world of beauty: dysmorphophobia.

 

Maybe the term sounds new or complex to you, but it is closer to you than you think…

 

It is that condition that leads people to see themselves differently than they really are, obsessively focusing on alleged physical defects, often imperceptible to others...

 

And yes, hair is OFTEN included among these "defects".

 

In your salon, you may have met people who, despite having thick and healthy hair, complain about it “almost peeled” or express excessive worries about hair loss, even when this is normal.

This is a classic example of how body dysmorphia can manifest itself.

The altered perception of hair

So body dysmorphia can manifest itself in various ways, but in the context of your work, it is often highlighted through an obsessive concern for the health and appearance of your hair.

 

Clients who see catastrophic hair loss where there is only normal daily hair loss, or who fear they have scalp diseases without any clinical basis, are common examples…



Emotional and psychological impact

This disorder not only distorts reality for those who suffer from it but also has a profound emotional impact. It can erode self-esteem, fuel anxiety and, in severe cases, lead to social isolation.

 

As a hairdresser, it goes without saying that you are on the front line in recognizing these signs and providing support that, in this case, goes beyond cut and color.



The hairdresser as a point of reference

Your role includes being an attentive listener and trusted advisor.

 

In fact, addressing your customers' concerns with empathy and understanding, offering reassurance based on professional knowledge, can make a big difference.

 

It is essential to build an open and calm dialogue, where the person feels safe to express their fears without judgement.



4 Support strategies in the salon



Here are some practical tips for dealing with these situations:

 

  1. Listen Actively: shows empathy and understanding, acknowledging the customer's concerns without minimizing them.
  2. Educate: provide clear, fact-based information about hair health and normal growth cycle.
  3. Suggest other professional figures: when necessary, suggest the advice of a professional, such as a psychologist or psychotherapist. But remember to do it with great tact and delicacy.
  4. Promote a positive body image: part of your job is also to promote a healthy body image. This means celebrating diversity and beauty in all its forms, strengthening your customers' faith in their uniqueness.

 

In conclusion, dealing with body dysmorphia requires sensitivity, knowledge and an integrated approach to the well-being of the people who walk through the doors of your shop.

 

At the Academy of Trichology we are particularly sensitive to transmitting an approach oriented towards observation and listening.

This is because we recognize that each client is unique, with specific needs and concerns that go far beyond the aesthetic surface.

 

I hope this video article was useful to you, stay in touch with us so you don't miss the next ones!!!



Elena Pozzan

Trichologist Technician, Founder of the Academy of Trichology